

Pricing and Billing | |
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Luggage City Price Beat Policy | |
Luggage City Price Beat Policy offers the best price on all of our products. If you find any lower price from any authorized online Canadian retailers, just provide us with the name of the website where the lower price is advertised. We will verify the price and that the item is in stock and available for immediate sale and delivery. We will beat it by 10% of the difference. Terms and Conditions
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Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the same state as our warehouse. | |
I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
When will my credit card be charged? | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |