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Pricing and Billing
Luggage City Price Beat Policy

Luggage City Price Beat Policy offers the best price on all of our products. If you find any lower price from any authorized online Canadian retailers, just provide us with the name of the website where the lower price is advertised. We will verify the price and that the item is in stock and available for immediate sale and delivery. We will beat it by 10% of the difference.

Terms and Conditions

  • The product must be located in Canada and of the same brand, color and model. The product must be sold by an authorized online dealer located in Canada. The product must be new with tag and subject to a manufacturer's warranty applicable in Canada. Competitor's prices must be in Canadian dollars and will be adjusted for any taxes, fees or other charges such as shipping and handling fees.
  • Our Price Beat Policy does not apply to advertising errors, Boxing Week prices, clearances, liquidations, restricted offers, rebates, coupons, premiums, free of bonus offers, limited or minimum quantity or limited time offers, close-outs, and financing offers.
  • Price Beat Policy cannot be combined with any other offers.
  • Price Beat Policy is available for online transactions only and is not applicable for in-store purchases.
  • We reserve the right to cancel or change these terms at any time.
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).